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Your request is in, and someone from our team will call you back. Below is what happens between now and the site visit, and what to have ready so the call is short.
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01Contact
What happens after I send a request?
Your request arrives with the ZIP code, the project and the size attached. The ZIP confirms the yard sits in the Phoenix area, and the type of work separates a repair from a build. The callback is where scope and timing get settled. Nothing is scheduled until you approve a scope and a price. If the work needs a permit, the call covers who files it before any date is offered. If the yard sits behind a gate or a locked side entrance, mention that as well, because access changes how the day is planned.
02Contact
What should I have ready when the call comes?
Have 3 things within reach: the property address, a rough size for the area you want changed, and a photo of the yard. The address shows the lot and the access. A rough size, even one from pacing the yard, is enough to place the job inside a published range. The photo saves a trip when the question is something like a leaning wall or a buried valve box. If you rent, have the owner's approval in hand, because the owner usually decides on work to the yard. If an HOA covers the front yard, have the design rules ready as well. Keep the water bill nearby if it is easy to find, since the summer usage says a lot about what the irrigation is doing. A short note of what you want to keep helps too.
03Good to know
What can I do while I wait?
Measure the areas you want changed and write down what bothers you most, from standing water after a storm to a strip of dead grass along the wall. Read the published ranges so the call starts from the same numbers (a national cost guide, 2026). If grass removal is part of the plan, read the city program page before you commit to a date, because the $2 per square foot payment needs pre-approval and a Notice to Proceed before any work starts (Residential Grass Removal Program (opens in a new tab)). Take 3 photos: one from the street, one of the area itself and one of the water controller. If you have a plat or a survey, put it on the table, because it shows the property lines. Write down 2 questions you do not want to forget on the call.
043 questions
Questions people ask
Still have a question? Call (747) 243-2089 and describe the yard.
01How do I reach someone?
Call (747) 243-2089. The line is for Phoenix area yards. Have the property address ready so the call does not need to repeat the whole form.
02Can I change my request?
Yes. Call the same number or say so on the callback. If the job grew from a repair into a build, mention that early, because the 2 are scoped differently. Nothing is fixed until a scope and a price are approved.
03What if I sent the wrong phone number?
Call the line and give the address instead. If the yard sits behind a gate, add the gate code at the same time.
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